The Detailed Guide to Managed Services for DevOps

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Businesses in the modern digital era rely on technology to stay competitive and relevant. And without a question, software development is now a critical function for most companies. Software development is no longer an optional function within an organization; it's the backbone of modern businesses. With the rapid evolution of technology, businesses are kept guessing on the what and how. Businesses need to innovate and deliver high-quality applications, to adapt to changing market demands. This is where DevOps comes in.

Understanding DevOps

Having spoken about the need for DevOps, let’s understand what it is. DevOps is a term coined by including (Dev) development and (Ops) operations. This function is created with an idea to break traditional software development silos and foster a collaborative team approach. DevOps solves for these silos, from ideation and coding to deployment and monitoring, throughout the entire software development lifecycle (SDLC). 

DevOps’ deep-rooted collaborative approach has numerous advantages, including:

  • Faster Development Cycles: DevOps automates manual tasks and streamlines workflows, delivering features and updates significantly faster.
  • Enhanced Software Quality: DevOps emphasizes continuous integration and delivery (CI/CD), including frequent testing and feedback loops, reducing bugs and resulting in higher-quality software.
  • Enhanced Security: Security considerations ensure end-to-end integration, building secure applications from the ground up.
  • Increased Innovation: Improved collaboration empowers teams to focus on innovation and new features.

Implementing DevOps

While the benefits of DevOps are wholesome, implementing it is tricky. Implementing DevOps requires experts, compliant and advanced tools, and complex understanding. And handling this internally is highly expensive and time consuming, but we will get into the complexities later. So, DevOps managed services (MSPs) offer compelling solutions for businesses, some benefits include: 

Benefits of Using a DevOps MSP

  • Lower Investments: Partnering with a DevOps MSP costs lower than hiring in house, and hiring and training resources or purchasing tools is expensive.
  • Process Automation: DevOps MSPs automate processes and workflows that deliver faster development cycles and reduce project timelines.
  • Faster Launches: DevOps MSPs can help businesses get products to market quicker, by leveraging pre-built solutions and time tested processes. 
  • Enhanced Security: DevOps MSPs ensure that applications are built with best security measures throughout the SDLC.
  • Timely Monitoring:  To ensure smooth operation, identify and resolve issues of the DevOps pipeline, MSPs provide ongoing support and monitoring.

Challenge of Internal DevOps Team

Now, let’s dive into the complexities of hosting an internal team for DevOps:

  • Talent Acquisition: Building an internal DevOps team requires hiring skilled professionals with expertise in both development and operations. Is highly time consuming and expensive.
  • Tooling and Infrastructure: Implementing a DevOps approach requires investing in new tools and infrastructure to automate processes and manage deployments.
  • Ongoing Management: To maintain a DevOps practice it is essential to continuously improve and adapt to keep pace with evolving technologies and best practices.

Why Organizations Choose DevOps Managed Services

  • Innovation: DevOps approach gives a competitive edge through faster innovation.
  • Reduced Risk: Skilled expertise and proven methodologies, reduces the risk of project failure.
  • Core Business Focus: DevOps gives an opportunity to the organization to focus on core business functions and strategic initiatives.

Advanced Considerations for DevOps Managed Services

Now that we know of the undeniable benefits and challenges of DevOps, let's delve into the advanced aspects that unlock even greater strategic value for your business:

1. Containerization and Microservices Adoption:

To simplify deployments, improve scalability, deliver projects faster, your applications need consistent execution. MSP’ leverage containerization technologies like Docker and Kubernetes to ensure smooth functioning

2. Infrastructure as Code (IaC):

Infrastructure configurations enable version control, repeatability, and consistency across development, testing, and production environments. IaC tools like Terraform and Ansible assist you to automate infrastructure provisioning and management. 

3. Performance Monitoring and Optimization:

Performance monitoring is paramount to identify bottlenecks and proactively address issues. DevOps MSPs can integrate performance monitoring tools like Prometheus and Grafana, sharing real-time insights into application health and performance. 

4. Security Considerations in a Managed DevOps Environment:

DevOps managed service providers should offer features like:

  • Security Vulnerability Scanning: Automated tools to identify and address potential security vulnerabilities in your codebase at early stages.
  • Secret Management: Secure storage and management of sensitive information like API keys and passwords is essential.
  • Compliance Adherence: Comply with relevant industry regulations and data privacy standards.

5. DevOps for Cloud-Native Development:

Managed service providers with expertise in cloud platforms like AWS, Azure, and GCP can unlock cloud-native features like serverless computing and autoscaling to further optimize your development process and application performance.

The Roadmap to a Successful DevOps Managed Partnership

There are some steps you need to consider that will ensure your DevOps managed partnership is smooth:

  1. Define Goals: Outline your specific goals and expected outcomes for adopting DevOps. Estimated time frames, software quality, or increased development velocity, to name a few. 
  2. Establish Open Communication: Promote open communication across your internal teams and the DevOps MSP. Ensure alignment and address challenges collaboratively.
  3. Invest in Learning and Training: Give opportunities to share learnings and experiences across the projects for them to navigate the specific business objective and development workflows.
  4. Measure and Monitor Performance: Regularly track and monitor key metrics like deployment frequency, lead time for changes, and defect escape rate to measure the success of your DevOps initiatives.

The Future of DevOps Managed Services

The DevOps landscape is constantly evolving, artificial intelligence (AI) and machine learning (ML) are revolutionizing software development. Managed DevOps providers are actively integrating these technologies to:

  • Automate Repetitive Tasks
  • Predict and Prevent Issues
  • Optimize Resource Allocation

When choosing a DevOps MSP, consider the following factors:

  • Their understanding of your business
  • Cost and pricing models that align with your budget and project requirements.
  • Their proven track record of successful DevOps implementations.
  • Their experience with your preferred platforms.


Question: What is DevOps managed service?

Answer: A mixture or combination of CI/CD at every step of product delivery.

Question: What is DevOps management?

Answer: A practice or tool for an organization by which they can deliver applications.

Question: What services are offered by DevOps?

Answer: Continuous Integration (CI), Continuous Deployment (CD), Infrastructure as Code (IaC), Monitoring and Logging, Configuration Management, Disaster Recovery and Backup and much more.

Question: What is the full form of MSP in DevOps?

Answer: In the DevOps, the full form of MSP is Managed Service Provider.

Question: Does Accenture do managed services?

Answer: Yes

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